policies

ANTI-SLAVERY

Privacy policy

Retention of your data NonStop Consulting (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, ensuring compliance with our legal obligations. We value your privacy and are dedicated to protecting your data and safeguarding your privacy rights.

We adhere to applicable data protection laws, including the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), UK GDPR and UK Data Protection Act 2018, and other data protection laws in countries where we operate. For the purposes of this Privacy Policy, any reference to the GDPR encompasses both the EU GDPR and the UK GDPR.

Please note that this Privacy Policy may be updated periodically. To stay informed about any changes, we encourage you to revisit this page, where updates will be published.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it.

If you want information on how your personal data is stored and used, or want your data to be deleted, please contact us at [email protected] and we will get in touch with you as soon as possible. Our nominated representative is Leigh Tozer, Finance Director.

1. Who we are and what we do?

We are a recruitment agency and recruitment business.

We collect personal data of the following types of people to allow us to undertake our business:

Prospective and placed candidates for permanent or temporary roles:

Prospective and live client contacts;

Supplier contacts to support our services;

Employees, consultants and temporary workers.

We collect information about you to carry out our core business and ancillary activities.

2. Information we collect

Information you give to us

This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, to enter our database, subscribe to our services, attend our events, participate in discussion boards or other social media functions on our site, enter a competition,
promotion or survey, and when you report a problem with our site.

The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, financial information, compliance documentation and references verifying your qualifications and experience and your right to work in the particular countries you are interested to work in, curriculum vitae and photograph, links to your professional profiles available in the public domain, e.g. LinkedIn, Twitter, business Facebook or corporate
website.

Information we collect about you when you visit our website

With regard to each of your visits to our site we will automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your
computer to the Internet, your login information if applicable, browser type and version, browser plug-in types and versions, operating system and platform;

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Call recordings

As part of our commitment to providing high-quality recruitment services, we may record phone calls with clients, providers and candidates. These recordings are made for the purposes of:

Training and Development: To ensure that we maintain the highest standards of service through training our personnel.
Quality Assurance: To monitor and improve the quality of services provided, ensuring that communication is clear, accurate, and effective.
Provision of Services: Call recordings are essential for us to accurately document conversations, ensuring that we can deliver tailored recruitment services, understand specific client and candidate needs, and maintain a clear and accurate record of the information shared during these interactions.

We take your privacy seriously and ensure that any recordings are stored securely and used solely for the purposes outlined above. All recordings will be retained for a period of 3 months, after which they will be securely deleted, unless a longer retention period is required by law or for legitimate business purposes.

By engaging with us, you consent to the recording of your calls for the purposes described herein. If you do not wish to have your calls recorded, please inform us and we will make alternative arrangements when possible.

Information we obtain from other sources

This is information we obtain about you from other sources such as professional networking websites, corporate websites, job board websites, online CV libraries, your business card or personal recommendations, and others.

We are working closely with third parties including companies within our Group, business partners, sub-contractors in technical, professional, payment and other services, advertising networks, analytics providers, search information providers, credit reference agencies and professional advisors.

We may receive information about you from them for the purposes of our recruitment services and ancillary support services.

3. Purposes of the processing and the legal basis for the processing

We use information held about you in the following ways:

To carry out our obligations arising from any contracts we intend to enter into or have
entered into between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.

To provide you with information about other goods and services we offer that are similar to those that you have already purchased, been provided with or enquired about.

The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purpose of labour leasing, provision of project teams, temporary staffing, or permanent engagement. However, our service expands to supporting individuals throughout their career and to supporting businesses’ resourcing needs and strategies.

Our legal basis for the processing of personal data is our legitimate business interest, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.

We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce you to a client (if you are a candidate).

Our Legitimate Business Interests

Our legitimate interests in collecting and retaining your personal data is described below:

As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.

In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.

To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

A key function of our business is to train and develop recruitment consultants, so we may record some phone calls for training and quality purposes. We retain these records for a limited period of time and ensure they are regularly deleted in line with our data retention policy.

Consent

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

4. Retention of your data

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention policy and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

Prior to making an introduction we check that we have accurate information about you;

We keep in touch with you so you can let us know of changes to your personal data;

We segregate our data so that we keep different types of data for different time periods.

The criteria we use to determine whether we should retain your personal data includes:

The nature of the personal data;

Its perceived accuracy;

Our legal obligations;

Whether an interview or placement has been arranged; and

Our recruitment expertise and knowledge of the industry by country, sector and job role.

We may archive part or all of your personal data or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Management (CRM) system. We may pseudonymise parts of your data, particularly following a request for suppression or deletion of your data, to ensure that we do not re-enter your personal data on to our database, unless requested to do so.

For your information, Pseudonymised Data is created by taking identifying fields within a database and replacing them with artificial identifiers, or pseudonyms.

5. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.

You can exercise your right to accept or prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The GDPR provides you with rights to:

Request correction of the personal information that we hold about you. This enables you to
have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party in certain formats, if practicable. Also known as the right of data portability.

Make a complaint to a supervisory body.

Withdraw your consent to processing your personal data for certain activities, or consent to
market to you. This enables you to withdraw your consent at any time.

Access information we hold about you.

6. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

7. Contact

Questions, comments and requests regarding this privacy should be addressed to [email protected]. Please also use this address if you suspect a security breach of your personal data or that of any other data subject/s.

Legal Notice

NonStop Group a.s.

Registered Office: Rohanské nábřeží 717/4, 186 00 Prague, Czech Republic

Business ID No. 10973222

Our nominated Data privacy representative is Leigh Tozer.

Anti-slavery statement.

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. NonStop Consulting has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the UK Modern Slavery Act 2015 and the EU Forced Labour Regulation.

We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes, in the coming year we will include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.

This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners (the “persons”). This policy does not form part of any employee’s contract of employment and we may amend it at any time.

Responsibility for the policy

NonStop Consulting has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it. NonStop Consulting has primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery.

Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery in supply chains.

All persons are invited to comment on this policy and suggest ways in which it might be improved. Comments, suggestions and queries are encouraged and should be addressed to the Managing Director.

Compliance with the policy

The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all persons working for us or under our control.

All persons are required to avoid any activity that might lead to, or suggest, a breach of this policy. All persons must notify a line manager or a company Director as soon as possible if they believe or suspect that a conflict with this policy has occurred or may occur in the future.

All persons are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.

If a person believes or suspects a breach of this policy has occurred or that it may occur, they must notify a line manager or a company Director or report it in accordance with our Whistleblowing Policy as soon as possible (at [email protected])

All persons should note that where appropriate, and with the welfare and safety of local workers as a priority, we will give support and guidance to our suppliers to help them address coercive, abusive and exploitative work practices in their own business and supply chains.

If a person is unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, they should raise it with a line manager or company Director.

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our supply chains.

Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern.

Communication & awareness of this policy

Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and updates will be provided using established methods of communication between the business and such persons.

Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.

Breaches of this policy

Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct. We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.